Case Study
How an Outdoor Decor Manufacturer Saw
80% Growth in Sales:
The Digital Strategy Revealed….
80%
Increase in Sales YOY
170%
Increase in Website Traffic Over Last Year
70%
Increase in New Customers
The combined impact of the new branding, website redesign, targeted email campaigns, and quality content attracted a larger customer base, expanding reach and market share.
Digital Marketing Case Study:
Good Directions
Here at Aspire Digital Solutions, we love sharing examples of how strategic digital marketing has transformed our clients’ businesses. From increased sales to customer visibility, the most rewarding part of our jobs is seeing how thoughtful and well-executed marketing solutions can drive results.
This month, we’re putting the spotlight on Good Directions.
Client Background
Good Directions is a leading provider of high-quality, handcrafted, artisan products for outdoor living, specializing in weathervanes and cupolas. As a family owned and operated business founded by John Lodato in 1982, Good Directions understands the importance of home and what it means to those who dwell in it.
Good Directions has a rich history and a commitment to craftsmanship and design, as well as taking an active role in their community.
Their Challenge
Despite a booming wholesale business, Good Directions aimed to improve its retail sales through its own website. The owners and management recognized an opportunity to enhance direct-to-consumer sales and sought solutions to drive growth and improve online presence.
Plus, why pay fees to a platform like Amazon when they could oversee e-commerce themselves?
Our Solutions
Good Direction needed an effective direct-to-consumer (D2C) strategy that would allow customers to purchase products through their online shop, therefore bypassing traditional retailers and middlemen.
To accomplish this, we had to provide powerful ways for them to connect with customers and achieve their goals. Good Directions implemented several strategic solutions:
New Branding
We developed an entirely new and fresh visual identity for Good Directions, which included elements such as:
- A sleek new logo
- Vibrant new color palette, typography, and iconography
- Guidelines for the types of photos, illustrations, or graphics used
old Logo
New Logo
Website Redesign
Knowing that the goal was to completely transform the e-commerce experience for customers, the website was redesigned to improve user experience, showcase products more effectively, and streamline the purchasing process.
We refreshed the Good Directions site with updated copy, bold graphics, vibrant images, and well-organized shopping galleries, while emphasizing the company’s family-owned and operated values. The modern, fresh design made it easy and enjoyable for customers to browse and purchase products, access valuable information, and reach out to customer service
Drawing on our extensive Shopify expertise, we developed custom solutions that significantly boosted conversions. Shopify experts are vital to this process, as they optimize user experience, improve SEO, and tailor the platform to meet unique business needs.
Content Development
Targeted Email Campaigns
With consumers constantly inundated with emails, it was crucial for Good Directions to ensure their communications were both strategic and data-driven to stand out. To achieve direct-to-consumer success, we implemented personalized email campaigns that nurtured customer relationships by delivering the right message to the right audience at the optimal time.
This involved leveraging customer data to allow Good Directions to segment its audience and tailor personalized communications based on behavior and purchase history.
These campaigns included:
- Welcome emails for new subscribers
- Abandoned cart emails
- Re-engagement emails for inactive customers
- Re-targeting customers
- Post-purchase follow-ups
- Monthly email newsletters
- Custom promotions
Tailored communication helped Good Directions nurture meaningful relationships with its customers