A New Google Update That Can Transform Local Visibility
A lot has changed in the world of search, and a new Google development is beginning to influence how consumers choose local service providers. Often referred to as AI Get Prices, this feature may appear subtle on the surface, but it signals a meaningful shift in how local leads are evaluated and captured.
Local search has traditionally been about visibility: ranking well, earning strong reviews, and securing a spot in the map pack. All of that still matters. What’s changing is where decisions are made. Google is no longer just directing users to websites or phone numbers, it’s increasingly helping users compare options directly within search results.
In some cases, this includes estimated pricing or cost ranges generated through a mix of merchant data, user input, and AI-driven inference. While this doesn’t replace traditional rankings, it does influence which businesses get chosen before a click or call ever happens.
This isn’t a small UI tweak. It’s an early glimpse into the future of local search where visibility is measured not just by rankings, but by how well your business fits Google’s evolving decision framework.
In this post, we’ll explain what this update means, why it matters for your business, and how service businesses can stay competitive as local search continues to move faster—and become more automated—than ever before.
What “AI Get Prices” Actually Does
When you search for a local service provider, you’ll now see a notice asking if you’d like Google to check their prices for you. If you click on this, Google will ask a couple of questions about what you’re looking for. We did a test and this is what it looked like when we search “emergency plumbing services near me”
Once we answered these few simple questions, Google populated the contact information and within minutes, the below email was in out inbox (results by SMS are also an option). We received summary of potential providers waiting in our inbox. A user will never have to visit a site or make a phone call. They merely get their information sent to them.
This is Google taking all the friction out of your customer experience. This sounds like a good thing for your customer, but it poses a whole new problem for service businesses. If Google can’t read your pricing, or your business doesn’t react when it’s contacted by this AI, you very well might not be shown in these side-by-side comparisons.
Why This Update Matters More Than It Seems
AI Get Prices, a new technology, is important as it sets a new policy for visibility. Instead of showing up in search results, you now need to provide sufficient pricing information for Google to read and pull.
Here is why this matters.
- Google is rewarding transparency. Businesses with clear pricing or even starting rates are more likely to show up. If your pricing is hidden or complicated, you increase the chance that your business will be skipped.
- Responsiveness is becoming part of visibility. Google’s system calls businesses to collect information. If no one answers or cannot give a price, the AI moves on. That makes your response system a real factor in search performance.
- Customers want less effort. They do not want to call ten providers to compare. They want quick answers with minimal steps. Google’s new feature eliminates the work, which will shift how people shop for home services.
- Competition is being reshaped. Businesses that hesitated to share pricing may now reconsider because a lack of transparency can cost visibility. Competitors willing to publish ranges or diagnostic fees will win more placements.
This is not about chasing trends. It is about understanding that real customer expectations are changing and Google is adapting to meet them.
Sectors That Will Feel This Trend First
Some sectors are already experiencing this, particularly those in which consumers value predictable pricing and easy product comparisons.
These are:
- House Cleaning
- Window Cleaning
- Pressure washing
- Pet grooming
- Dog walking
- Moving companies with hourly charges
- Lawn care
- Pool service
- Pest control
- Car repairs
- Plumbers and electricians with normal house-call charges
These service providers usually provide a package of services, or at least provide a starting point, which can easily be analyzed by AI.
More complicated types of service providers will realize it a little later, but they will realize it. Even if you are not in a position to provide specific figures, you are still able to provide a range of fees or a baseline. Anything that provides insight will help you keep your visibility.
Why Google Introduced This Feature
Google has been moving toward more direct, transparent answers for years. With the rise of AI Overviews and conversational search, the trend is clear. Google wants to deliver outcomes, not just links.
AI Get Prices reinforces that direction. It keeps users inside Google. It provides instant value. And it sets the stage for a deeper comparison system that could eventually mirror what Merchant Center does for e-commerce.
If this evolves into a structured database of service pricing, transparent businesses will rise while those with vague or outdated information fall behind.
This update is not random. It is strategic. It is aligned with where search is going.
How it All Works “Behind-the-Scenes”:
Google has yet to reveal all of this, but a preliminary look suggests a trend.
- Relevancy of businesses on Google is determined by standard ranking factors.
- To check for effective service information, Google looks on the Business Profile and website.
- Google calls/messages the business inquiring about their pricing.
- Responses are gathered and then sent to the customer.
This tends to benefit businesses that are very clear, consistent, and responsive. This also promotes businesses with easy-to-interpret information for AI.
What Businesses Should Do Now
Whether you are a business owner in any of the above services or an attorney advising clients, it is important to understand that Google’s AI may contact your business directly to collect pricing and availability information. If no one answers or staff cannot provide clear information, your business may be skipped from the results.
- ANSWER THE PHONE! Google’s AI may contact your business directly to collect pricing and availability. If no one answers or staff cannot provide clear information, your business may be skipped from the results.
- Review how your pricing appears on your website and online listings. Make sure starting prices, standard fees, or general ranges are easy to find and easy to understand. The goal to simply give Google and customers a range of what your services typically cost.
- Update your Google Business Profile. Include your services, descriptions, service areas, and business hours. Make sure all this information is accurate.
- Clean up your website. Clearly list your services and make your pricing easy to read. This will help your consumers as well as your AI.
- Prepare your staff. Employees should know how to identify automated questions and provide straightforward, consistent answers.
- Monitor your visibility and lead quality. Leads that are AI-driven may offer different results. Monitor them in a separate manner for their value.
- Emphasis on long-term stability. Search with AI is not a short-term solution. It is a paradigm shift. Companies that maintain structured information will flourish.
What This Update Reveals About the Future of Search
AI Get Prices is a signal, not an endpoint. It shows that Google is moving deeper into the local buying journey and that transparency will continue to matter more.
- More conversational search.
- Comparison will become automated.
- Decisions to buy would occur sooner.
- Websites will still be important, but for trust and validation, rather than discovery.
- Organized information will be a necessity.
Businesses that adapt early will set themselves up for a strong advantage. Those who resist transparency will find themselves buried under competitors who are easier for AI to understand.
Preparing Your Business for AI-Driven Local Search
This change is a reminder that search is, in fact, a developing platform. Google cares, above all, about ease of use and understanding for its customers. Service businesses that adapt to this are going to be ahead of the game in a crowded marketplace.
If you are interested in assistance with reviewing your pricing and service info in AI-driven search, this is a great time to take a closer look.
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